Privacy Policy

Introduction

Verdant Law is committed to protecting the privacy and security of personal information entrusted to us by our clients. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with Thailand's Personal Data Protection Act (PDPA) and professional legal ethics standards.

This policy applies to all personal information collected through our website, consultations, and client engagements. By using our services or providing your information, you acknowledge the practices described in this policy.

For questions about this Privacy Policy or our data handling practices, please contact us at privacy@verdantet.

Information We Collect

Personal Information Provided Directly

We collect personal information you provide when:

• Submitting contact forms or consultation requests through our website
• Scheduling appointments or engaging our legal services
• Providing documentation for immigration, family law, or IP matters
• Communicating with us via email, phone, or in-person meetings

This information may include your name, email address, phone number, residential address, nationality, passport details, financial information, family relationships, employment details, and any other information relevant to your legal matter.

Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type and version
• Device information and operating system
• IP address and general location data
• Pages visited and time spent on our site
• Referring website or search terms used

This information is collected through cookies and similar technologies. Please refer to our Cookie Policy for more details.

How We Use Your Information

We use your personal information for the following purposes:

Legal Service Delivery

• Providing legal consultation and advice
• Preparing applications, agreements, and legal documents
• Coordinating with Thai government offices on your behalf
• Managing your case files and maintaining records

Communication and Administration

• Responding to inquiries and consultation requests
• Sending appointment confirmations and case updates
• Providing legal notices or important information
• Processing payments and maintaining financial records

Website Improvement and Analytics

• Understanding how visitors use our website
• Improving website functionality and user experience
• Analyzing traffic patterns and service demand

Legal Compliance

• Meeting legal and regulatory requirements
• Complying with court orders or government requests
• Maintaining professional ethics standards
• Preventing fraud or other illegal activities

Legal Basis for Processing

Under Thailand's PDPA, we process your personal data based on the following legal grounds:

• Consent: You have provided explicit consent for specific processing activities
• Contractual Necessity: Processing is necessary to fulfill our engagement agreement with you
• Legal Obligation: Processing is required to comply with Thai law or court orders
• Legitimate Interest: Processing serves our legitimate business interests while respecting your privacy rights
• Vital Interest: Processing is necessary to protect your essential interests

Data Sharing and Disclosure

We maintain strict confidentiality but may share your information in limited circumstances:

Government Authorities

With your authorization, we share necessary information with Thailand's Immigration Bureau, Department of Intellectual Property, district offices, and courts when providing legal services on your behalf.

Service Providers

We engage certified translators, notary services, and secure document storage providers who are bound by confidentiality agreements and process data only as instructed.

Legal Requirements

We may disclose information when required by law, court order, or to protect legal rights and prevent harm.

We never sell or rent your personal information to third parties for marketing purposes.

Data Security Measures

We implement comprehensive security measures to protect your personal information:

• Encrypted storage of digital files and communications
• Secure physical storage with restricted access for paper documents
• Access controls limiting data viewing to authorized personnel only
• Regular security audits and system updates
• Confidentiality agreements with all staff and contractors
• Secure disposal protocols for documents no longer needed

While we take reasonable precautions, no internet transmission or electronic storage is completely secure. We encourage you to protect your account credentials and notify us immediately of any suspected unauthorized access.

Data Retention

We retain your personal information for the following periods:

• Active Case Files: Retained throughout our engagement and for 7 years after case closure, as required by Thai legal professional standards
• Financial Records: Retained for 7 years in accordance with Thai accounting regulations
• Consultation Inquiries: Retained for 2 years if no engagement results
• Website Analytics: Aggregated data retained indefinitely; individual visitor data retained for 24 months

After these retention periods, we securely destroy or anonymize personal information unless required by law to retain it longer.

Your Privacy Rights

Under Thailand's PDPA, you have the following rights regarding your personal data:

Right to Access

You may request confirmation of what personal data we hold about you and receive a copy of that information.

Right to Rectification

You may request correction of inaccurate or incomplete personal information.

Right to Erasure

You may request deletion of your personal data, subject to legal retention requirements and legitimate business needs.

Right to Data Portability

You may request your personal data in a structured, commonly used format for transfer to another service provider.

Right to Object

You may object to certain processing activities, particularly for marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time.

To exercise these rights, please contact us at privacy@verdantet. We will respond within 30 days of receiving your request.

Cookies and Tracking Technologies

Our website uses cookies to improve functionality and analyze usage. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our website may contain links to external websites operated by government agencies or other organizations. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from minors without parental consent. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it promptly.

International Data Transfers

Your personal information is primarily stored and processed within Thailand. In limited circumstances, we may transfer data to service providers in other jurisdictions with adequate data protection standards. Any such transfers comply with PDPA requirements and include appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will notify active clients via email and update the "Last Updated" date at the top of this page. Continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact:

Supervisory Authority

If you believe your privacy rights have been violated, you have the right to lodge a complaint with Thailand's Personal Data Protection Committee (PDPC). Contact information for the PDPC is available through the Ministry of Digital Economy and Society website.